Telesales Training or How to get phone appointments
Selling over a telephone
Whether you are selling the idea of a visit or appointment with a "closer" or actually taking the order over the phone, this is a specialised skill. Businesses in the UK make millions of pounds (or is that billions?) every year purely from sales generated over the phone.
Whether it is contacting existing customers (active or dormant) or gaining new customers from purchased lists (or even a Yellow Pages) there is no doubt many, many deals are executed over the phone lines.
The point I have to make is that there is a definite skill set to make it a viable operation and expand a business. There is no doubt many make a mess of it, don't enjoy it or even go broke trying it! Listen - there is a right way to do telesales - honestly! If it is done right you will get leads and generate new business whether from your existing or past client base or from brand new prospects who never heard of you before. I can't stress enough it has to be done right to work - as with so much else in life!
I have successfully been training people in how to get appointments and leads over the phone for years - I know what I'm doing - do your staff have a solid and proven record of getting results. If not - don't waste your time listening to the excuses or buying all the reasons it "can't be done". They are ALL false - it not only can be done but it IS being done very successfully all over the world today. Just like it was 20 years ago and just like it will be 20 years from now - by people who know what they are doing and apply the technology of phone selling correctly and industriously and do so every day.
Step one of applying the technology is having it in the first place - that's why I do the training course. From there it is up to you and your staff to apply it. That done - enjoy the results!
We GUARANTEE you over 50% funding from the government to make the training easier to do. Just book on-line fortelesales training and save over 50% off the full price.
Successes from Telesales Training
"Very helpful, very good telesales training, very enjoyable." Sarah Wiffen, Virgin Active
"Brilliant phone appointment skills" Nial Alan, Caremore Stair Lifts
"Fantastic lead generation course." Lindsey Majeed, JRW Healthcare
Want to greatly increase the number of face-to-face appointments your sales team do?
Would you like to develop confidence over the phone that your customer gets too?
Learn how to easily convince prospects that your special offer is real and to be taken NOW
Just want to win more business!
Then this telesales training course is designed for you and your staff!
Get the skills of successful telephone selling, the course focuses on the master skill of selling appointments - your gateway to successful selling - no appointment = no sale!
What we will cover
How to develop a positive attitude, locate your target market and create a powerful script to get you speaking to the actual decision maker.
Also, to discover, identify and handle these objections:
■ I’m too busy (bet you heard that before!)
■ Put it in the post (and never hear from me again!)
■ I’m just collecting information (until I meet a professional sales person!)■ Leave it with me (forever!)
■ I’m not in the market (really?)
■ I can’t afford it
■ We always use another supplier (till someone changes my mind that is!)
■ Tell me about it now (so I can say no!)
■ I don’t need it (at least I think I don't)
■ You should contact someone lower down (and waste your time)
■ You’re too expensive
■ You’d be wasting your time (you might close me!)
Once you have mastered the contents of this programme you will be able to confidently increase the number of FACE TO FACE appointments and increase your sales thereby. If that doesn't happen then I also have a course for you sales staff doing the appointmants!
Who should attend?
If the telephone is your route to market, then this course is definitely for you.
Notes
One-to-One Coaching to ensure delegates really get it.
Delegate numbers are limited on ‘Getting Appointments Over The Phone Training’ - thats because you are guaranteed personal tuition to ensure you get it.
Mike Le Put - is your inspirational trainer
Getting Appointments Over The Phone or telesales training course is limited to fifteen places